Définitions

Customer/Client: Any legally competent professional or individual in the meaning of articles 1123 et seq. of the French Civil Code, or a legal entity, who visits the Website governed by these terms and conditions.
Services : https://www.humelab.com/ provides for its Customers:

Contenu : Ensemble des éléments constituants l’information présente sur le Site, notamment textes – images – vidéos.

Customer information : All personal data (‘Information’) held by https://www.humelab.com/ and needed to manage its customer accounts and relationships and for analysis and statistical purposes.

User: A person who connects to and uses the Website.

Personal Information: « Information in any form whatsoever that directly or indirectly identify the person to which the information refers » (French Law 78-17 of 6 January 1978).

The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning given by the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679).

1. About the Website.

Pursuant to article 6 of French Law 2004-575 of 21 June 2004 on confidence in the digital economy, users of the Website https://www.humelab.com/ must be informed of the different parties involved in creating and maintaining the Website:

Owner : HUMELab, a société par actions simplifiée (simplified joint-stock company) with a share capital of €287,440. Registered in Chartres with company registration number 438 902 785. Registered address: Parc de la Radio, Route de Paris, 28100 Dreux, France.
Publisher : HUMElab – +33 (0)2 36 69 51 22
The publisher is a legal entity.
Webmaster : HUMElab – +33 (0)2 36 69 51 22
Host : OVH, 2 rue Kellermann, 59100 Roubaix 1007, France
Data Protection Officer : HUMElab – contact@humelab.com

2. General terms of use of the Website and services

The Website is an intellectual work protected by the French Intellectual Property Code and international regulations. Customers may not reuse, sell or use for their own behalf all or any of the elements or works on the Website.

By using the Website https://www.humelab.com/ users fully and unconditionally accept these general terms and conditions. These terms of use may be amended or extended at any time and users of the Website https://www.humelab.com/ are therefore asked to check them regularly.

The Website is normally accessible to users at all times. However, https://www.humelab.com/ may decide to suspend the Website for technical maintenance reasons, and will endeavour to inform users in advance of the dates and times during which service will be affected. The Website https://www.humelab.com/ is regularly updated by https://www.humelab.com/. The terms and conditions may also be amended at any time and all changes are immediately binding on users, who are invited to check them as often as possible.

3. Services offered

The Website https://www.humelab.com/ is designed to provide information about the company, and https://www.humelab.com/ endeavours to ensure all information available on https://www.humelab.com/ is as accurate as possible. However, it will not accept liability on its own behalf or on behalf of any third party provider for any omission, inaccuracy or failure to update the information.

All information contained on the Website https://www.humelab.com/ is provided for illustration only and is subject to change. The information contained on the Website https://www.humelab.com/ is not exhaustive. It is provided subject to any changes that may have occurred since it was published.

4. Contractual limits on technical data

The Website uses JavaScript. The Website will not accept liability for any material damage caused from using the Website. Users agree to access the Website using modern virus-free equipment and a latest generation browser. The Website https://www.humelab.com/ is hosted by a provider located within the European Union in accordance with the requirements of the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679).

The goal is to ensure the best accessibility possible. The host operates a 24/7 service throughout the year. However, it reserves the right to disrupt its hosting services in particular for maintenance, upgrades, repairs or if the Services generate abnormal traffic. It shall keep these disruptions to a minimum.

https://www.humelab.com/ and the host will not accept liability for any fault in the internet, telephone lines or computer and telecommunications equipment due in particular to heavy network use preventing access to the server.

5. Intellectual property and infringement

https://www.humelab.com/ owns the intellectual property rights and all user rights over all accessible elements of the Website, in particular the text, images, graphics, locos, videos, icons and sounds. No element of the Website may be reproduced, represented, modified, published or adapted wholly or in part, irrespective of the medium or process used, without prior written permission from https://www.humelab.com/.

Any unauthorised use of the Website or any of its content will be considered infringement and legal action will be taken in accordance with articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitation of liability

https://www.humelab.com/ is the publisher of the Website and is responsible for the quality and accuracy of the content it publishes.

https://www.humelab.com/ will not accept liability for any direct or indirect damage caused to the user’s equipment when accessing the Website https://www.humelab.com/ due either to the use of equipment that does not meet the specifications stated in point 4 or to a bug or incompatibility.

https://www.humelab.com/ will not accept liability for any indirect damage (e.g. loss of sales or opportunity) caused by using the Website https://www.humelab.com/. Interactive spaces (for asking questions) have been created for users. https://www.humelab.com/ reserves the right to delete without notice any content posted in these spaces that breaches French legislation, in particular data protection rules. If necessary, https://www.humelab.com/ also reserves the right to take civil and/or criminal action against the user, in particular in response to any racist, harmful, defamatory or pornographic content in any format (e.g. text, image).

7. Data protection

Customers are asked to refer to marketing regulations, the French law of 21 June 2014 on confidence in the digital economy, the Data Protection and Civil Liberties law of 6 August 2004 and the General Data Protection Regulation (Regulation (EU) 2016/679).

7.1 Data controller

For all personal data collected from the user when creating an account and using the Website, the data controller is HUMElab. https://www.humelab.com/ is represented by Bourbon Boris, its legal representative.

As data controller responsible for the data it collects, https://www.humelab.com/ complies with all regulations. The customer is responsible for determining the purposes of its processing activities. It must provide full information for its potential and existing customers when obtaining their consent about the processing of their personal data and keep a record of its processing activities. Whenever https://www.humelab.com/ processes personal data, it takes reasonable safeguards to ensure the personal data is accurate and relevant to what is necessary in relation to the purpose for which they are processed.

7.2 Purposes

https://www.humelab.com/ processes data:

• to allow users to browse the Website and to manage and trace the services and products ordered by users: connection and usage data, billing, order history.
• to prevent computer fraud (e.g. spam, hacking): details of the user’s hardware, IP address and password (encrypted).
• to improve Website navigation: connection and user data.
• to conduct optional customer satisfaction surveys on https://www.humelab.com/: email address.
• to conduct marketing campaigns (SMS, email): telephone number, email address.

https://www.humelab.com/ will not sell your personal data and uses it only when needed or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with European regulations, users of https://www.humelab.com/ have the following rights:

• Right of access (article 15 GDPR), right to rectification (article 16 GDPR), right to update and complete their data, the right to erasure (article 17 GDPR) if any data are incorrect, incomplete, ambiguous, expired, or where the collection, use, communication or storage of the data is prohibited.
• Right to withdraw consent at any time (article 13(2)(c) GDPR).
• Right to restriction of processing (article 18 GDPR).
• Right to object (article 21 GDPR).
• Right to data portability, if the data undergo automated processing based on consent or on a contract (article 20 GDPR).
• Right to decide the use of their data post mortem and to choose whether https://www.humelab.com/ may or not communicate their data to a pre-appointed third party.

When https://www.humelab.com/ learns of the death of a user and in the absence of instructions from the user, https://www.humelab.com/ shall destroy their data unless required as evidence or to meet a legal obligation.

Users wanting wants to know how https://www.humelab.com/ uses their personal data, ask for their data to be rectified or object to their processing, can contact https://www.humelab.com/ at:

HUMElab – DPO, HUMElab
Bâtiment B11-B12 Parc de la Radio, Route de Paris 28100 DREUX.

The User must state which personal data he wants https://www.humelab.com/ to correct, update or delete, and send proof of identification (e.g. copy of an ID card or passport).

Requests for the deletion of personal data will be subject to compliance with the legal obligations of https://www.humelab.com/, in particular concerning document storage and archiving. Finally, Users of https://www.humelab.com/ may submit a complaint to the supervisory authority, which in France is the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non disclosure of personal data

https://www.humelab.com/ shall not process, host or transfer any information collected about its Customers to a country outside the European Union or that does not have an adequacy decision by the European Union, without first informing the Customer. https://www.humelab.com/ is free to select its technical and commercial processors and outsourcers provided they offer suitable safeguards in accordance with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679).

https://www.humelab.com/ shall take all necessary data security precautions in particular to prevent disclosure to unauthorised recipients. However, if https://www.humelab.com/ learns of an incident affecting the integrity or confidentiality of a Customer’s information, it must inform the Customer promptly and explain the corrective measures taken. https://www.humelab.com/ does not collect any ‘sensitive data’.

The User’s personal data may be processed by subsidiaries of https://www.humelab.com/ and its processors (service providers) solely for the purposes stated in this policy.

Subject to their respective authorisations and for the purposes stated above, the main parties likely to access the data of users of https://www.humelab.com/ are the employees of our customer service department.

8. Notification of a breach

Despite best efforts, no online transmission or electronic storage method is completely secure. We cannot therefore guarantee absolute data security. If we learn of a security breach, we will inform the users affected so that they may take appropriate measures. Our incident notification procedure is based on our legal obligations in France and Europe. We will inform our customers fully of any issue affecting the security of their account and provide all information they need to comply with their own reporting obligations.

No personal data about Users of the Website https://www.humelab.com/ is published without the user’s knowledge, communicated, transferred or sold to third parties in any format whatsoever. Only if https://www.humelab.com/ and its rights are purchased by a third party shall data be transferred to the buyer, who shall be bound by the same obligations towards users of https://www.humelab.com/.

Security

https://www.humelab.com/ uses ensures data security and confidentiality by using networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing personal data, https://www.humelab.com/prend takes all reasonable measures to protect the data from loss, unlawful use, unauthorised access, disclosure, alteration and destruction.

9. Hyperlinks, cookies and tags

https://www.humelab.com/ contains a number of links to other websites, published with permission from https://www.humelab.com/. However, https://www.humelab.com/ has not verified the content of any external sites and accepts no liability for their use.

Unless you deactivate cookies on your device, you agree to their use by the Website. You can deactivate cookies at any time using the methods described below, although this may reduce or prevent access to the services on the Website.

9.1. « COOKIES »

A cookie is a small information file sent via the user’s browser and stored on the user’s device (e.g. computer, smartphone) (‘cookies’). The file contains information such as the user’s domain name, internet service provider, operating system and date and time that the user accessed the website. Cookies do not harm the user’s device.

https://www.humelab.com/ processes information about the user’s visit to the Website, such as the pages viewed and searches performed. This information allows https://www.humelab.com/ to improve the content of the Website and the user’s experience.

Cookies improve the browsing experience and/or services offered by the Website. Users can change the cookie settings on their device to decide whether they wish to accept cookies or refuse them, either automatically or depending on the source. Users can also configure their browser settings to accept or refuse cookies before they reach their device. https://www.humelab.com/ informs users that this may limit the features of their browser.

If users decide to refuse cookies on their device or browser, or if users delete stored cookies, this may affect their browsing and experience of the website. Features may also be limited if https://www.humelab.com/ or one of its service providers does not recognise, in terms of technical compatibility, the browser used by the device, the language or display settings, or the country from which the device appears to be connecting to the internet.

In this case, https://www.humelab.com/ will not accept any liability for the downgraded functionality of the website and services offered by https://www.humelab.com/ as a result of (i) the user’s refusal of cookies; (ii) https://www.humelab.com/ being unable to store or access the cookies needed due to the user’s choice of settings. Each browser manages cookies differently and offers different settings. Details can be found in the browser’s help manual, which will explain how to change the cookie settings.

Users can change their cookie settings and delete cookies at any time. https://www.humelab.com/ may use independent service providers to collect and process the information described in this section.

Finally, by clicking on the Twitter, Facebook, LinkedIn and Google Plus logos on the https://www.humelab.com/ website or mobile app, and if the user has agreed to the storage of cookies by continuing to use the https://www.humelab.com/ website or mobile app, Twitter, Facebook, LinkedIn and Google Plus may also store cookies on the user’s device (computer, tablet, mobile phone).

This type of cookie is only stored on your device if you agree, by continuing to use the https://www.humelab.com/ website or mobile app. However, users can withdraw their consent at any time and prevent https://www.humelab.com/ from storing this type of cookie.

Article 9.2. TAGS

https://www.humelab.com/ may occasionally use tags (also called beacons, GIF tags, tracking bugs, pixel trackers, clear GIFS and 1x1 GIFs) via a specialist web analytics company who may be located (and therefore store information, including the user’s IP address) in a foreign country.

These tags may be placed in online adverts used to attract browsers to the website, and in different pages of the website.

This technology allows https://www.humelab.com/ to assess user responses to the website and the efficiency of their actions (e.g. how many times a page is opened and the information read) as well as how users use the website.

The service provider may gather information about visitors to the website and other websites via these tags, produce site activity reports for https://www.humelab.com/ and provide other services relating to the Website and the internet.

10. Applicable law and jurisdiction

Any dispute relating to the use of the Website https://www.humelab.com/ is governed by French law. Except in cases where the law dictates otherwise, sole jurisdiction is granted to the competent courts and tribunals of Chartres in France.

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